Effective Date: 08-04-2026

At Rheefit, customer satisfaction matters. If something isn’t right, this policy explains how returns and refunds work.

1. Returns Eligibility

Items qualify for return if:

• The product is damaged, defective, or incorrect
• The return request is made within 7 days of delivery
• The product remains unused, unwashed, and in original packaging

2. Non-Returnable Items

Returns are not accepted for:

• Used or worn items
• Products without original packaging or tags
• Items marked as final sale

3. Refund Process

• Once the return is received and inspected, approval confirmation will be shared
• Approved refunds are processed within 5–7 business days
• Refunds are issued to the original payment method

4. Exchange Policy

• Exchanges are allowed for size or product issues (subject to availability)
• If unavailable, a refund will be issued instead

5. Return Shipping

• If the issue is from our side (defective/wrong item), return shipping is covered
• Otherwise, customers may bear return shipping charges

6. Contact for Returns

For any return or refund requests:
📧 Email: info@rhee-fit.com
📞 Phone: +91 96633 97505